Delivery policy

Delivery Policy

Clear coverage rules, minimum order thresholds, and delivery timing expectations.

Coverage

We currently deliver only to supported postcode zones shown at checkout.

If a postcode is outside the service area, checkout is blocked before payment.

Timing

Estimated delivery times are operational estimates, not guarantees.

Severe weather, peak demand, and traffic may extend delivery windows.

Access

Customers must provide enough address detail for the courier to complete delivery.

If the courier cannot safely complete delivery, the order may be returned or cancelled.